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Our Partners
About Us
Our Team
J.J. Feregrino – President and CEO
J.J. Feregrino draws upon nearly 20 years of strong and diverse management experience in developing strategic operating plans, business modeling, and personnel training and development through the large number of businesses under his command. J.J. oversees the company’s day-to-day operations, maintains clear communication, and provides direction to all key personnel in order to achieve company goals and objectives. He is responsible for customer service and satisfaction and interfaces directly with Renown Technology clients to develop methods to address individual client needs and improve relationships.
Jason Hamilton – Vice President
Jason Hamilton brings over 20 years of Enterprise-level IT experience to Renown Technology, where he oversees all technical aspects of the organization and determines the strategic direction, development, and implementation of Renown Technology's information technology services and functions as they apply both internally and to its clients. Jason Hamilton’s previous experience includes overseeing the design, development, and implementation of help desks and call centers for SMBs.
William Donaldson – IT Director/Admin
William Donaldson brings over 10 years of IT experience to Renown Technology, where he performs the day-to-day operations that makes the company able to effectively support its customers. William Donaldson, a U.S. Air Force veteran, holds a bachelor’s degree in information technology and a master’s degree in cybersecurity. William also holds the following credentials: Google IT Support Specialization, IBM Cybersecurity Fundamentals, IBM Project Management Fundamentals, IBM Explore Emerging Tech, IBM Professional Skills, Fortinet NSE 1 Network Security Associate, NSE 2 Network Security Associate, and NSE 3 Network Security Associate.
Our History
While we just began to provide traditional MSP services to clients outside of our main office building, we have been providing a wide range of IT services to various companies for over 10 years, including Keyless Entry Remote Fob, We Buy Key Fobs, We Buy and Sell Key Fobs, Key Fob Mall, and various organizations under MLM Realty. We have a long history of meeting our 100% SLA requirement and have overcome numerous challenges such as COVID-19’s impact on the industry, all while ensuring our clients have the best possible experience with our services. Now, we look toward the future, and that future is quite bright.
Vision/Mission Statement
Vision
To become the leading IT service provider to small and medium businesses in Nebraska and beyond, using attention to detail, superior customer service, and above all, an iron-clad commitment to our clients.
Mission
Our mission is to ease our clients’ business challenges and increase their productivity and profitability through the use of technology.
Core Values
Empowerment
Massive Action
Empowerment
What is success without employees? Unachievable. We pride ourselves on a culture that rewards employee ideas, opinions and efforts.
We accomplish by encouraging:
- Good decisions made through a mix of analysis, wisdom, experience and judgement
- Dealing with new concepts and complexity comfort
- Using the toll-booth tactic to solve problems (i.e. root-cause analysis, conversations, identifying solutions)
- Take responsibility for one's own actions and outcomes
Trust
Massive Action
Empowerment
Trust is both earned and built. Without it, our business does not exist.
We exercise trust by:
- Being direct and truthful
- Keeping confidences
- Admitting mistakes
- Avoiding misrepresentation
- Respecting & appreciating each other Recognizing that each person is capable and contributes to the larger goals of Renown Technology
Massive Action
Massive Action
Massive Action
If we don’t act, we don’t succeed.
Therefore, we have to:
- Take calculated risks
- Welcome hard work with open arms
- Identify and seize opportunities
- Prioritize amidst chaos
- Make bold/tough decisions
- Maneuver around or remove obstacles in our way
Positivity
Collaboration
Massive Action
Positivity is a superpower. It's what fuels our culture and allows us to build and strengthen meaningful relationships.
We practice this by:
- Smiling (a simple act that leads to massive benefits for you and those around you)
- Laughing
- Celebrating wins/successes regularly
- Being intentionally optimistic
Collaboration
Collaboration
Collaboration
Sure, accomplishing personal goals is great and all, but have you ever crushed a company sales goal over and over because all the stars in all the departments aligned just right? We work together to maximize everyone's potential.
We achieve this by:
- Leveraging the diversity of each others’ talents
- View conflict as an opportunity to work together
- Following through on commitments made to each other
- Helping others with their work, even if they are in a different department
Communication
Collaboration
Collaboration
The flow of information. The line between possible and impossible. Communication is at the core of everything we have accomplished, are accomplishing, and will accomplish.
We succeed by:
- Appreciating, not just understanding, different communication styles
- Listening to, not just hearing, each other
- Sharing internal information openly and proactively
- Asking questions when unsure
- Accepting and providing ongoing feedback